The booming of hospitality industry demands innovative solutions to meet guest expectations. The partnership between LG, a global leader in display technology, and IPMagiX with its revolutionary TVMagiX IPTV Solution has been redefining guest experience and Hoteliers’ operations and hospitality standards in the world. Together, LG and IPMagiX are empowering hoteliers to deliver personalized, seamless, and cutting-edge in-room entertainment services.
What Is TVMagiX?
TVMagiX, developed by IPMagiX, is an intuitive IPTV solution that combines personalized guest experiences with operational efficiencies. Seamlessly integrated with LG’s advanced displays, TVMagiX adds value by enabling real-time communication, interactive in-room features, and detailed analytics to empower hotels (PMS Integration Opera and others).
The Power of LG and IPMagiX Partnership
The collaboration between LG’s industry-leading hospitality displays and IPMagiX’s innovative TVMagiX IPTV solution offers hoteliers the perfect blend of cutting-edge technology and tailored guest experiences.
Key Benefits for Hoteliers and how TVMagiX meets them:
- Personalized Services
Benefit: Set the tone for a luxurious stay from the moment your guest enters the room. Hotels can offer tailored guest journeys.
Welcome Message and Multi-lingual Support Feature: With LG TVs powered by TVMagiX, instantly greet guests by name, communicate in multiple languages (such as English, Arabic, and Russian), and share curated recommendations. This personalized touch enhances the guest experience and makes them feel valued from the start. - Guest Data Privacy
Benefit: Protecting guest information is crucial.
Check-In Check-Out Feature: Ensure secure check-in and check-out processes. TVMagiX guarantees that clients’ information is
safely handled and deleted once they depart, maintaining their privacy and trust. - Boost Facility Revenue
Benefit: Transform in-room TVs into dynamic sales channels.
PMS Messages Feature: Promote hotel facilities like spas, dining experiences, and special offers, or showcase local tours. With a smart one-click feature on LG TVs, guests can easily access and book these services, driving additional revenue for the hotel. - Tracking Charges
Benefit: Guests can keep track of all their room charges and stay updated throughout their stay. Bill Feature: Guests can conveniently view itemized billing details on their in-room TV, ensuring transparency and ease of access to their expenses. - Management Tools
Benefit: Enhance operational efficiency and service delivery.
Portal Feature: From our portal, hotel staff can monitor room status, manage guest requests, and access various tools to streamline operations. This improves staff productivity and ensures a smooth and efficient service for guests.
Benefits of having LG’s Middleware:
- Centralized control: for remote management of all hotel TVs through a unified platform.
- Secure and controlled casting of content: from guests’ smartphones directly to the hotel TV.
- Promotional Videos: display targeted promotional content such as hotel amenities, services, and local attractions.
- Integration with popular OTT platforms: like Netflix and YouTube, enabling guests to cast or mirror content from their devices.
- Facilities management features: include digital directories for hotel services and real-time weather and local information.
- Supports dynamic advertising: special offers, and event promotions to increase revenue and improve guest satisfaction.
Partnering for Excellence
Together, LG and IPMagiX redefine in-room experience, making it interactive, engaging, and profit-driven. Elevate your guests experience with tailored features while enjoying operational efficiencies that free up time and resources.
This partnership taps into LG dedication to delivering world-class displays and IPMagiX’s proven hospitality solutions, creating a win-win for hoteliers looking to revolutionize guest services. With decades of combined expertise and global recognition, the collaboration is tailored to hospitality growing landscape.